Children

The safety of your children is of paramount importance. FASW staff will provide an initial briefing and training for your children to ensure they will be safe, secure and confident on the courses.

The main safety points are listed below for your information and understanding.

  • Climbers 7 and 8 years old, require 1 climbing adult for every 2 children. The adults are required to assist during some elements of the course.

  • Climbers 9 to 16 years - 1 adult (participation not required) for every 6 children.

FASW staff will explain to your children that they must:

  • Follow all instructions provided during the briefing

  • Start on the most appropriate course, as directed by staff, and only attempt courses appropriate for their age and height according to this table:

Activity Minimum Age Minimum Height
Childrens Course - Yellow 7 110cm
Childrens Course Extension - Green 7 110cm
Family Course - Blue 9 120cm
Zip Line Course - Blue 9 120cm
Advanced Course - Red 9 130cm
Adrenaline Course - Black 11 140cm

SafetY

Our safety terms and conditions must be read and signed by all course participants.

  • I will inform staff if my child weighs more than 100kg as additional safety equipment may be required (please note maximum permitted weight is 120kg);

  • Wear their safety harness and helmet at all times on the course (but leave them at the equipment container if you go to the car park or toilets);

  • Attach themselves to the safety system on entering each section of the course and not attempt to detach themselves at any time when off the ground;

  • Not intentionally hang upside down in their harness, as this could be dangerous;

  • Read information on the departure platforms before starting each activity;

  • Abide by the limit of 2 people per platform and 1 on each of the course elements, to avoid congestion;

  • Wear loose, comfortable clothing, with no jewellery, and long hair tied back;

  • Secure any items that they carry with them in zipped pockets to avoid the items falling and causing injury;

  • Avoid putting their hands on the zip lines in front of the pulley;

  • Stay on the identified paths to minimise risk from snakes and tripping.

Payment

What is included in the entrance fee?

When coming to Forest Adventures South West you can expect to be climbing through our courses for as long as 2 hours. Your entrance fee covers all of your equipment hire and access to the courses for the entire duration of your visit.

What payment options are available?

You can pay for your climb by cash, debit card, Visa or Mastercard. We also accept cheques for corporate or school groups.

When do i need to pay?

For groups of less than 20 people we require payment in full at the time of booking. This is most often done by credit card on our booking system. For groups of 20 people or more, we require a 50% deposit at the time of booking, with the balance due on the day of your visit.

If you need to change your booking, we will do our best to accommodate you at a new time. Any cancellations or amendments to your booking must be called through to us 48 hours prior to your booking on 0439 TARZAN (827 926) or a cancellation fee may be incurred.

Refund

Our staff reserve the right to refuse any guests entry to the courses if they are unable to complete our practice course on their own accord and in a safe and timely manner, and without injuring themselves, damaging equipment or endangering others on the course. If a guest attempts and is unable to complete the practice course his or her ticket will be refunded.

  • Full refund if reservations cancelled 48 hours in advance

  • No refunds within a 48-hour period

  • No refunds can be given for late arrivals

  • Refunds will not be given if participants arrive in inappropriate clothing and footwear – Please see above for requirements

  • Refunds will not be given if participants do not meet the age, height and weight restrictions

  • All participants MUST have a signed waiver (by their parent or legal guardian for -18)