General FAQ

What is the minimum age and height?

Participants must be 7 years or older AND 110 cm minimum. Course access depends on participant age;

  • 7-8 years old: courses 1-3

  • 9-10 years old: courses 1-5

  • 11+ years old: all courses

What supervision do children need?

Climbers 7 and 8 years old, require 1 climbing adult for every 2 children. The adults are required to assist during some elements of the course;

  • Climbers 9 to 16 years - 1 adult (participation not required) for every 6 children.

  • Supervising adults must be 17 years and over.

  • Climbers under 16 years old must be directly supervised by an adult (17yrs+) at all times.

What is the maximum weight?

The maximum weight we allow for our High rope course is 120kg. Please notify our staff if you weigh more than 100kgs to have an appropriate harness.

What should I wear?

For both high rope and archery, you should dress comfortably in clothing that you would typically wear for outdoor activities.

  • No loose clothing or shirts wrapped around the waist

  • Be sure to wear closed-toe shoes.

  • The forest is home to insects like flies and mosquitoes.

  • Long pants and long sleeve shirts can reduce the risk of being bitten by insects.

  • We are open rain or shine so it is always a good idea to come prepared for the weather.

  • Long hair must be tied back

  • Avoid jewelry that could get caught in a rope

Guests can be refused access if they do not wear appropriate clothing

What happens if it rains?

We don’t let rain stop us having fun and our course is totally safe in the rain. The only time we stop climbing or shooting is if there is lightning or high winds. In this case, we close our courses until the weather has passed, and get everyone back up climbing as quickly as possible.

How long will I be there?

HIGH ROPE COURSE: Our activities are 2 hours in length including training. We do ask that you arrive 20 minutes before your scheduled start time to fill out your waiver and to get your equipment fitted. You will then complete a safety orientation where we will explain the rules of the park and show you how to safely use your equipment before practicing. Once the instructor is confident that you are ready to go, you can start the course on your own.

Late arrivals will have less time on the park, especially in peak season.

How high and difficult are the high rope courses?

The skill level and height of each section of the course is marked using a colour coded system indicating the challenge based on elevation and difficulty.

  • Course #1 - Yellow (Kids Course): Low Elevation/ Minimum Skill

  • Course #2 - Green (Kids Course): Medium Elevation/Minimum Skill

  • Course #3 - Blue (Family): Medium Elevation/Medium Skill

  • Course #4 - Light Blue (Zip Line Course): Medium-high Elevation/Minimum Skills

  • Course #5 - Red (Advanced Course): Advanced Elevation/Advanced Skil

  • Course #6 - Black (Adrenaline Course): High Elevation/High Skill

Do you offer any activities for children under age 7?

Children under the age of 7 and below 110cm are not permitted to climb on the courses or do archery at Forest Adventures but are welcome to hang out with family members in our picnic areas and playground at no additional charge.

Where are you located?

Forest Adventures is located at the Corner of Tuart Drive and Ludlow Road North of Busselton, Western Australia. Find us in the beautiful Ludlow Forest.

When are you open?

We are open Thursday to Monday during WA school term and 7 days a week during school holidays.

I have a physical/ mental disability. Can I participate in the activities?

Access to high rope course and archery will depend on the level and type of disability for your own safety. You might need a 1 to 1 carer. We only accept companion cards Monday to Friday and outside of school holidays. Please contact our staff if you want to discuss.

Can I bring my dog?

As Forest Adventures is located next to a National Park, pets aren’t allowed. Working service dogs are accepted.

 

Payment & Reservations

Do I need a reservation?

Reservations are EXTREMELY recommended. Although we do accept walk ups when our schedule allows, we have a limited number of harnesses and helmets and need to ensure we have equipment for you. To avoid disappointments, book online.

What is included in the entrance fee?

HIGH ROPE COURSE: When coming to Forest Adventures South West you can expect to be climbing through our courses for as long as 2 hours. Your entrance fee covers all of your equipment hire and access to the courses for the entire duration of your visit.

What payment options are available?

You can pay for your climb by cash, debit card, Visa or Mastercard. We also accept cheques for corporate or school groups.

When do I need to pay?

For groups of less than 20 people we require payment in full at the time of booking. This is most often done by credit card on our booking system. For groups of 20 people or more, we require a 50% deposit at the time of booking, with the balance due on the day of your visit.

Can I change the time or day of my booking?

If you need to change your booking, we will do our best to accommodate you at a new time. Any cancellations or amendments to your booking must be called through to us 48 hours prior to your booking on 08 9780 5908 or a cancellation fee may be incurred.

 

Refunds

Do you offer a refund?

Our staff reserve the right to refuse any guests entry to the courses if they are unable to complete our practice course on their own accord and in a safe and timely manner, and without injuring themselves, damaging equipment or endangering others on the course. If a guest attempts and is unable to complete the practice course his or her ticket will be partially refunded.

  • Full refund if reservations cancelled 48 hours in advance

  • No refunds within a 48-hour period

  • No refunds can be given for late arrivals

  • Refunds will not be given if participants arrive in inappropriate clothing and footwear – Please see above for requirements

  • Refunds will not be given if participants do not meet the age, height and weight restrictions

 

Safety

Can children climb the courses on their own?

Climbers 7 and 8 years old, require 1 climbing adult for every 2 children. The adults are required to assist during some elements of the course;

  • Climbers 9 to 16 years - 1 adult (participation not required) for every 6 children.

  • Supervising adults must be 17 years and over.

  • Climbers under 16 years old must be directly supervised by an adult (17yrs+) at all times.

The course have been designed, engineered and built by a world leading team of experts from France using state of the art safety systems from Germany.

Is safety equipment included?

All safety equipment (helmet, harness and gloves) is supplied and participants are fully instructed on its usage before beginning the course. Qualified supervisors are present throughout to guide adventurers and ensure their safety at all times. All you need to bring are closed-in shoes and a daredevil attitude.

Do I need to agree to the Terms and Conditions?

All participants need to agree to our terms and conditions before they can climb.  A pre arrival check in email will be sent to you after you book or you can complete the check in on our iPads when you arrive. At Forest Adventures South West we love the environment and our check in system is 100% paperless.  You can also complete your check in by clicking here

I have been to the park before, do I still need to sign the Terms and Conditions and do the demonstration course?

Due to our insurance requirements, you will need to complete a waiver, be trained by our staff and do the practice course every time you come to Forest Adventures to climb.

Can I fly my drone around the courses?

Remotely piloted aircraft (RPAs), also known as unmanned aerial vehicles or drones are growing in popularity for both recreational and commercial use, particularly for filming and photography.

These craft can pose potential danger to visitors if they crash. There are also environmental concerns relating to visual and noise impacts that may affect wildlife.

These craft may detract from other visitors’ experiences, places of cultural significance as well as impact on visitor privacy. Model aircraft, rockets and RPAs are considered aircraft under the Civil Aviation Regulations 1998.

Under regulation 65 of the Conservation and Land Management Regulations 2002 (CALM Regulations), launching, landing or making a touch down of such aircraft, except in an emergency on any estate belonging to the Department of Biodiversity, Conservation and Attractions - Parks and Wildlife Service is only allowed if lawful authority (written permission) has been issued for a specific purpose.

MRBTA operates by the same regulations within the Forest Adventures site under our management. As such, members of the public are not allowed to operate drones at Forest Adventures South West without prior written permission being granted.

Requests to fly drones at any of our sites must be made in writing to Mark Delane, Assets and Environment Manager at mark.delane@margaretriver.com

 

Facility

Do you have lockers at your facilities?

We do not have lockers. We encourage guests to lock their valuables in their car and check their keys at our front desk

Do you have toilets?

Yes, but due a lack of power and running water, we are restricted to the use of port-a-loos. Forest Adventures ‘staff inspect and clean the toilets throughout the day.

Do you have a picnic area?

At Forest Adventures we have plenty of picnic space around our courses. So you are welcome to bring your own picnic. BBQ's are only available for group bookings. Due to safety and fire restrictions, you are not permitted to bring your own BBQ.

Do you sell snacks and coffees?

We have a great selection of soft drinks, chips and chocolate bars to give you the energy to keep climbing.

 
 

Do you have any other questions? Please contact us here.