Do I need to book?

Booking are essential to avoid disappointment - book online.

What is included in the entrance fee?

A 2.5 hour session which includes all safety equipment and training , on average customers complete 2-3 courses during your session. Qualified supervisors are always present throughout the park to ensure safety.

Spectators entry is free.

What is the minimum age and height?

Participants must be 7 years or older AND a minimum of 110 cm tall. Course access depends on participant age and individual ability:

7 - 8 years old: courses 1 - 3

9 - 10 years old: courses 1 - 5

11+ years old: all courses

What supervision do children need?

Climbers 7 and 8 years old - ESSENTIAL - 1 climbing adult for every 2 children. However, for the best experience for your child, we RECOMMEND 1 climbing adult for every child. Adults are required to assist during some elements of the course.

Climbers 9 to 16 years - 1 adult (participation not required) for every 6 children, however we recommend extra supervising adults per group where possible. Supervising adults must be 17 years and over and are free to watch from the ground.

What is the maximum weight?

The maximum weight we allow for our high rope course is 120 kg. Please notify our staff if you weigh more than 100 kg to have an appropriate harness fitted.

What should I wear?

Enclosed shoes are essential and we recommend that you dress comfortably in clothing suitable for outdoor activities and the weather. Long pants and long sleeve shirts, although not essential, can reduce the risk of being bitten by insects (the forest is home to insects like flies and mosquitoes). No loose clothing or shirts wrapped around the waist.

Long hair must be tied back and jewellery that could get caught in a rope should be avoided.

We are open rain or shine so it is always a good idea to come prepared for the weather. Guests can be refused access if they do not wear appropriate clothing.

What happens if it rains?

We don’t let rain stop us having fun and our course is totally safe in the rain. The only time we stop climbing is if there is lightning or high winds. In this case, we close our courses until the weather has passed, and get everyone back up climbing as quickly as possible.

How long will I be there?

High Ropes sessions are two and a half hours in length, including equipment and training. Sessions start promptly at the time of your booking so please allow time to enjoy the beautiful tuart forest as you make your way to the office to check in.

During your training we will explain the rules of the park and show you how to safely use the equipment before getting you to complete a practice course. Once the instructor is confident that you are ready they will direct you to a suitable course to start on. You can expect to complete two to three courses during your session.

Late arrivals will have less time on the park, especially in peak season.

How high and difficult are the high rope courses?

The skill level and height of each section of the course is marked using a colour coded system indicating the challenge, based on elevation and difficulty of the obstacles.

Course #1 - Yellow: Highest Point 3.5m / Minimum Skill

Course #2 - Green: Highest Point 5.5m / Minimum Skill

Course #3 – Light Blue: Highest Point 8m / Medium Skill

Course #4 Low: Dark Green: Highest Point 7m / Minimum Skill

Course #4 High- Dark Blue: Highest Point 19m / Medium Skill

Course #5 – Red: Highest Point 12m / Advanced Skill

Course #6 - Black: Highest Point 13m / High Skill

How many courses will I complete?

Customers normally complete two to three courses during their visit in addition to their training course.

Do you offer any activities for children under age 7?

Children under the age of 7 and/or less than 110 cm tall are not permitted to climb on the courses at Forest Adventures, but are welcome to hang out with family members in our picnic areas and playground at no additional charge.

Do you have somewhere to store valuables?

We have small storage boxes behind the counter for small items and we encourage guests to lock larger items in their car and check their keys at our front desk.

Do you have toilets?

Yes.

Do you have a picnic area?

At Forest Adventures we have plenty of picnic space around our courses, and you are welcome to bring your own picnic.

Do you sell snacks and coffee?

We have a great selection of soft drinks, chips and chocolate bars to give you the energy to keep climbing. But due to running on a generator there is NO COFFEE ☹️

Where are you located?

Forest Adventures is located at the corner of Tuart Drive and Ludlow North Road, north of Busselton in the South West of Western Australia. Find us in the beautiful Ludlow Forest.

When are you open?

We are open Thursday to Monday during WA school term and 7 days a week during school holidays.

Accessibility and Inclusion:

Forest Adventures South West prides ourselves on being accessible to people with a range of physical, sensory and mental abilities. We encourage people to contact us in advance so we can tailor a plan to meet your individual needs and abilities. Please note: For your safety and due to the nature of the activities, participants are required to be independently mobile, without the use of physical assistance or mobility aids.

Click here for our Social Story Resource

Companion Cards:

We accept companion cards on Monday’s Thursdays and Fridays, outside of school holidays only. Booking must be made in advance via our friendly staff.

Can I climb when pregnant?

No, due to the use of sit of the harnesses, customers who are pregnant are not able to participate in the high ropes courses.

Can I bring my dog?

As Forest Adventures is located next to a National Park, pets aren’t allowed. Working service dogs are permitted.

Can I change the time or day of my booking?

If you need to change your booking, we will do our best to accommodate you at a new time. Any cancellations or amendments to your booking must be called through to us 24 hours prior to your booking on 08 9780 5908 or a cancellation fee may be incurred.

Do you offer a refund?

Our staff reserve the right to refuse any guest entry to the courses if they are unable to complete our practice course on their own, in a safe and timely manner, and without injuring themselves, damaging equipment or endangering others on the course. If a guest attempts and is unable to complete the practice course, a voucher will be issued valid for three years.

Any changes/refunds to confirmed bookings must be received by close of business (5.00pm WST) on the day prior to your booking.

No same day refunds, No refunds for late arrivals

Refunds will not be given if participants arrive in inappropriate clothing and footwear – see above for requirements

Refunds will not be given if participants do not meet the age, height and weight restrictions.

Do I need to agree to the Terms and Conditions?

All participants need to agree to our terms and conditions and sign a waiver before they can climb. A pre-arrival check-in email will be sent to you after you book, or you can complete the check-in on our iPads when you arrive. At Forest Adventures we love the environment and our check-in system is 100% paperless. You can also complete your check-in by clicking here.

I have been before - do I need to sign a waiver and do the practice course again?

Due to our insurance requirements, you will need to complete a waiver, be trained by our staff and do the practice course every time you come to Forest Adventures to climb.

Do you have a Customer Service Charter?

We sure do, you can download it here.

Can I fly my drone around the course?

Remotely piloted aircraft (RPAs), also known as unmanned aerial vehicles or drones are growing in popularity for both recreational and commercial use, particularly for filming and photography.

These craft can pose potential danger to visitors if they crash. There are also environmental concerns relating to visual and noise impacts that may affect wildlife.

These craft may detract from other visitors' experiences, places of cultural significance as well as impact on visitor privacy. Model aircraft, rockets and RPAs are considered aircraft under the Civil Aviation Regulations 1998.

Under regulation 65 of the Conservation and Land Management Regulations 2002 (CALM Regulations), launching, landing or making a touch down of such aircraft, except in an emergency on any estate belonging to the Department of Biodiversity, Conservation and Attractions - Parks and Wildlife Service is only allowed if lawful authority (written permission) has been issued for a specific purpose.

The Capes Foundation operates by the same regulations within the Forest Adventures site under our management. As such, members of the public are not allowed to operate drones at Forest Adventures without prior written permission being granted.

Requests to fly drones at any of our sites must be made in writing to Mark Delane, Assets and Environment Manager at mark.delane@margaretriver.com

 

Do you have any other questions? Please contact us here.